![]() On the main Operational page for your Nimble systems within HPE Infosight, you’ll now be welcomed with a new area – where the platform has used AI driven signatures based on sensory analytics of your platforms to relate to the Performance tab (which you see on the left of the screen). AI-Based Recommendations – At Your Fingertips ![]() I’m sure we can all relate to that during the global pandemic of COVID-19, where we’re actively hunting a vaccination for the virus to proactively protect humans from contracting it. It’s a term we like to refer to as INOCULATION – which is where prevention of an issue proactively is better than cure after a widespread issue has hit. Staggeringly, we now augment over 1,200 TRILLION datapoints from our installed base of customer platforms around the world – and for each customer Infosight on average has proactively protected them almost 6 months of P1 or P2 support issues, outages or problems – without a problem ever being detected. There will be formal videos & press releases on these new features shortly – however I wanted to quickly show what some of those excellent enhancements are via this blog.įor many, many years – HPE Infosight has been the world leader in full-stack predictive analytics solving millions of hours of pain & potential issues for our customers through AI-Operations and machine learning characteristics. It’s the support you’ve always wanted.Overnight last night the wizards at HPE Infosight updated the SaaS cloud platform for some interesting new enhancements for our HPE Nimble Storage customers. You never have to recreate a problem or send log files again. If you need support, our engineers answer the call in less than 1 minute on average, and they already have all the data needed to solve even the most complex problems quickly. InfoSight automates Level 1 and 2 problems, which has allowed Nimble to staff a support center with only Level 3 engineers. InfoSight has transformed the support experience with predictive analytics. Improved business efficiency - InfoSight solves 54% of problems outside of storage infrastructure through seeing across your infrastructure to resolve problems from storage to applications.InfoSight prevents problems from impacting your apps before you even know there is an issue. ![]()
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